Getting Started at Mountain View Therapy
Finding a therapist is an important decision. We're here to make the process a little easier.
Embedded Files
Whether you're reaching out for therapy for the first time, returning after some time away, or looking for a different therapeutic experience, we're glad you're considering Mountain View Therapy.
We offer virtual Narrative Therapy for individuals, couples, and families throughout Massachusetts.
You don't have to know exactly what you're looking for before reaching out. Tell us a little about yourself and what you're hoping for, and we'll help you explore your options.
What Happens Next?
1. Tell us a little about yourself
Start by completing our Become a Client form. We'll ask for some basic information about what you're looking for, your insurance, and any preferences you have for a therapist.
2. We'll help you find a therapist
Our referrals coordinator will review your information and help you explore which clinicians might be a good fit based on your needs, preferences, insurance, and therapist availability.
If we don't have an appropriate opening right away, we'll let you know what options may be available.
3. Get ready for your first meeting
Once you've scheduled an appointment, you'll receive access to our secure client portal, where you can complete your intake paperwork before your first session. You'll also receive information about how to join your virtual appointment.
4. Begin your conversations
Your first meeting is an opportunity for you and your therapist to begin getting to know one another, talk about what brings you to therapy, and explore what you hope might be different in your life.
You don't need to have everything figured out or know exactly where to begin.
Insurance & Payment
We believe that understanding the financial side of therapy shouldn't be another source of stress.
Mountain View Therapy accepts many insurance plans, including:
Aetna
Blue Cross Blue Shield
Point32
Harvard Pilgrim (and Health Plans, Inc)
Tufts Health Plan
Tufts Public Plans
Tufts Direct
Tufts Together
Carelon Behavioral Health
Massachusetts Behavioral Health Plan (MBHP)
Fallon
Masshealth and ConnectorCare plan
Wellsense
Masshealth and ConnectorCare plans
Insurance coverage can vary depending on your specific plan and clinician. Our billing team can help you understand your benefits and what costs you may be responsible for.
Self-Pay & Sliding Scale
For clients who choose not to use insurance, we offer sliding-scale rates ranging from $85 to $250 per session. We use the Green Bottle Graphic to help determine where they fit on our sliding scale.
If you have out-of-network insurance benefits, we can provide a superbill that you may submit to your insurance company for possible reimbursement.
Frequently Asked Questions
Do you offer in-person therapy?
No. Mountain View Therapy is a fully virtual practice. All therapy sessions take place through secure video appointments, and clients must be located in Massachusetts at the time of their sessions.
Can I choose my therapist?
We encourage you to explore our clinician profiles and let us know if someone interests you. Our referrals coordinator can help you understand availability and find someone whose approach and interests align with what you're looking for.
What if I'm not sure which therapist is right for me?
That's okay! You don't need to make that decision alone. Tell us a little about what matters to you in therapy, and we'll help you explore your options.
What if there isn't an immediate opening?
Availability varies by clinician. If the therapist you're interested in doesn't currently have an opening, we can discuss other available clinicians or possible waitlist options.
What is your cancellation policy?
We ask clients to provide at least 48 hours' notice when canceling an appointment. Appointments canceled with less than 48 hours' notice may be subject to an $85 late-cancellation fee. Exceptions may be made in certain emergency situations.
Ready to Get Started?
We know that reaching out for therapy can feel like a big step. Our goal is to make the process as clear and welcoming as possible.
Complete our referral form to tell us a little about what you're looking for.
Have questions about getting started?
Have questions about getting started?
Email our referrals team at referrals@mountainviewtherapyma.com.
For questions about insurance or billing, contact our billing coordinator at val@mountainviewtherapyma.com or 508-263-0980.
Page updated
Report abuse